Ways to pay


All fees are subject to VAT at the current rate. Written estimates are available on request.

Advertised offers and discounts will be rescinded if payment in full is not received at the time of treatment.

Methods of Payment

Accounts are due for settlement at the end of the consultation, the discharge of your pet or upon collection of drugs/diets.

You may settle the account:

  • By Cash
  • By Debit/Credit Card.

Deposits of 50-100% of estimate are required for all operations and hospital admissions.

If you have pet insurance, a claim direct may be available. Please contact our insurance team on 01924 362 464 between 9am – 5pm Monday-Friday as this will need to be arranged prior to treatment.

Unfortunately we no longer claim direct with the following companies:

*Legal and General

*Perfect Pets