We would like to thank you for your support and understanding during the COVID-19 pandemic. It has presented challenges to us providing the care we want to and we’re all adjusting to new ways of working. This wouldn’t have been possible without the support of our clients and their pets.
Why are you closing several branches?
We worked differently during lockdown and provided treatment to our patients in our larger branches only. This showed us that by working this way, we can provide more experienced teams and longer opening hours. We can also have the equipment we need to hand at all times. Whilst it was not an easy decision to come to, we have decided not to reopen some of our smaller sites, as we really believe this is the best way to provide quality care for you and your pet.
What will happen to my pet’s records if their branch has closed?
We’ve taken care of everything for you. All clinical records are already held at our other Chantry practices. If your pet is a member of our Pet Health Club, their membership will continue uninterrupted. Please look out for exciting new Pet Health Club member updates shortly.
Why Chantry Vets is the best place for your pet:
Whichever Chantry Vets practice you choose to visit, you’ll find the same care and service you experienced previously.
Our practices have free parking: many offer extra services including routine operating theatres, x-ray, onsite laboratory, ultrasound and nurse appointments for geriatric pets, dental, nutrition, rabbit care, etc.
We will be introducing new services over the coming months: vaccination and neuter clinics, additional nurse consultations for diabetes, pain management and puppy and kitten information sessions.
Our new hospital in the Wakefield area is also planned for Summer 2021.
What if you can’t get to an alternative Chantry branch to collect routine products?
Chantry Vets offer a postal service to all clients for many medications, including routine preventative treatment. This service is free of charge for Pet Health Club members and a small fee for regular clients.
What will happen if my animal needs to be kept in overnight?
The practices continue to be supported for more complex medical and surgical needs, as well as out of hours care, by our hospital at Alverthorpe, Wakefield.
Where is my nearest branch?
If you have any questions, please contact us on firstname.lastname@example.org